FAQ
You will find the answers here
How can I contact Digital Dynasties?
You can send us an email at info@digital-dynasties.com , and our customer service team will be happy to help you.
How long will it take to receive my order?
Usually, the delivery time ranges from 8 to 21 days. However, it should be taken into account that unforeseen circumstances during the shipment or customs delays may cause the delivery time to be extended, and in some cases last up to 2-4 weeks.
What payment methods do you accept?
We currently accept Visa, MasterCard, American Express and PayPal for your convenience and security. Choose your preferred payment method and order today!
When will my order be processed?
All orders are processed and shipped from our warehouse.
Please allow extra time to process your order during holidays and sales seasons.
We process orders from Sunday to Friday.
Orders will be processed within 1-3 business days from the order date and will be shipped the day after the processing day.
Please note that we do not make deliveries on weekends.
Will I be liable for taxes and customs?
The prices displayed on our website are without taxes in shekels, but there is no need to worry!
All taxes and duties will be paid by us and will not be collected from you when the order arrives in Israel.
We make sure that your purchase is easy and convenient without additional fees.
What happens if I don't receive my order?
If you do not receive your order within 30 days of shipping, you will be entitled to a full refund.
Didn't find the answer you were looking for?
We are here to help.
If you did not find the information you were looking for, please contact us directly.
Our team will be happy to help you.